Service Agreement

Service Agreements

Markem-Imaje realizes the importance of reducing costs when doing business.  Let us show you how an effective  maintenance program can assist you  towards this goal by controlling maintenance cost and downtime associated with your marking equipment.
Our highly skilled manufacturer trained field support staff can perform preventive services on all your Markem-Imaje marking equipment at your location.  We have tailored programs to match with your production needs, schedules and your specific marking and coding equipment.  We can also assist you in developing tailored solutions and programs specific to your needs.
Our Service Agreements include periodic visits, at which time a thorough checklist is completed for each printer.  We can tailor specific solutions to assist you with standard preventive maintenance or include preventive maintenance with pro-active wear part replacement or even full coverage of your equipment for maintenance and service during the agreement periods.
The benefits of an effective program can be realized in the first year:

 Annually controlling maintenance cost of your Markem-Imaje equipment

  • We perform the service and all maintenance parts are included
  • Wear parts are warranted and included
  • Enrollment  in the IC² (Markem-Imaje Inclusive Care program), which provides additional discounts on items related to service expenses.
 Maintaining your Markem-Imaje equipment to factory specifications  
  • Our service professionals complete an extensive systems checklist each visit
  • Flexibility for utilization of your personnel on more prioritized tasks
  • Software updates free of charge
 Receiving priority scheduling for emergency service visits should they arise.
 Basic operator instruction during visits to keep your employees at a basic operatoions and equipment care level
 The peace of mind that your Markem-Imaje equipment will be kept at the highest performance levels for trouble free operations

Contact Us

Please contact your local Markem-Imaje representative for further details.

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